Use the official account page with the email address used when subscribing. Manage my subscription
Pavandro, step by step
Clear answers for every request.
Taxi and private-hire bookings, your subscription, billing or cancellation: find the official Pavandro route for each request.
Taxi + private hireride booking assistance
Personalfollow-up for your journeys
4available help routes
Understand the service
Your taxi and private-hire assistant
Pavandro helps members find a taxi or private-hire driver, organize a journey and follow their request. Independent drivers remain responsible for availability and transport.
Still need help?
Provide the account email and the relevant booking or payment reference. The official form will route your request.